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Overall Rating

4.5
8 Reviews
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About Agoda

Agoda is a platform that offers a wide range of travel-related services. They partner with hotels, private homeowners, airlines, and other suppliers to provide amazing deals on travel. Agoda makes discounted rates available at approximately 2.9 million hotels and private homes around the globe, ranging from budget options to five-star luxury stays. You can also book discounted flights, rental cars, and hotel and resort packages at agoda.com and on their app. Their range of accommodation types is diverse—you can book everything from tents to treehouses to tropical villas in more than 200 countries and territories around the world. Plus, they list more than 1.5 million private homes: city apartments, family homes, pool villas—you name it. They’re constantly introducing new products and promos to make sure you always get a good travel deal, while enjoying flexible booking terms. They offer various products and promotional features to help you save on travel such as Agoda Preferred, Agoda Special Offers, Agoda Cash, Agoda VIP program, Mix and Save, Monthly Stays, Day Use, Bundle & Save, GroupBuy sales, Travel guides, GoLocal, GoLocal Tonight, and Hygiene Plus. They also offer services in 12 languages and maintain a broad suite of content features, including customer hotel reviews, travel tips, journals, and other user-generated content..

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Agoda Customer Reviews (8)

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Angel Rosa
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Feb 13, 2023
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Feb 11, 2023
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Feb 10, 2023
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Feb 8, 2023
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Feb 6, 2023

Agoda Customer’s Q&A

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Agoda Features and Benefits

Agoda.com is a popular travel booking platform that offers a wide selection of accommodations, competitive prices, and a user-friendly interface. Here are some key features and benefits:

  • Extensive Hotel Inventory: Agoda has a vast database of hotels, ranging from budget-friendly options to luxury resorts.
  • Competitive Prices: Known for offering competitive prices, often with exclusive deals and discounts.
  • User-Friendly Interface: The website and mobile app are designed to be intuitive and easy to navigate.
  • Flexible Booking Options: Provides users with flexibility in travel dates, allowing them to get the cheapest deals based on assigned dates.
  • Agoda Preferred: Trusted and verified properties with a long-standing relationship as an Agoda partner.
  • Agoda Special Offers: Hotel packages with extra perks and savings.
  • Agoda Cash: One of Agoda’s loyalty rewards offered to bookers. After booking a room at a property with this icon, Agoda rewards you with Agoda Cash, which you can use as a discount on future bookings.
  • Agoda VIP program: This Agoda loyalty program starts rewarding you with Silver status as soon as you make two bookings within two years.
  • Mix and Save: Gets you lower prices when you book a mix of the cheapest rooms at your chosen hotel during your stay dates.
  • Monthly Stays: Special deals on stays of 30 nights or more.
  • Day Use: Offers deals on day rates at hotels (available in select countries only).
  • Bundle & Save: Gives you more savings when you book flights and hotels, or two or more hotels, together at the same time.
  • GroupBuy sales: These special sales give you the chance to unlock special savings when a certain amount of people opt in.
  • Travel guides: Find inspiration and information on the best hotels, activities, and attractions in destinations around the world.
  • GoLocal: Discounts on domestic hotel and private-home rates, supporting in-country travel.
  • GoLocal Tonight: Discounts on same-day stays, supporting neighborhood staycations.
  • Hygiene Plus: This badge is self-awarded to properties that adhere to international healthcare standards, such as disinfecting rooms, sterilizing equipment, and providing hand sanitizer.

These features make Agoda.com a comprehensive platform for travel bookings, offering a wide range of services to cater to various travel needs and preferences.

About agoda.com Prices and Cost?

Agoda.com is a platform that can help you book hotels, home rentals, flights, airport transfers, and activities. The prices on Agoda.com can vary based on the service you are looking for. For hotel bookings, the prices can depend on factors like the hotel's location, room type, and availability. For flight bookings, the prices can depend on factors like the airline, flight quality, layover airports, and times. Agoda also offers car rental services where the final price includes a breakdown of what you'll pay now and what you'll pay at pick up. The platform also has a Price Match Guarantee for certain bookings. Additionally, Agoda has a PointsMAX program where bookings may have different rates than regular bookings for the same hotel. Lastly, Agoda has a membership program with different levels (Member, Silver VIP, Gold VIP) that offer benefits like insider deals and VIP deals with up to 18% savings. Please note that the actual prices can vary and it's recommended to check the Agoda website for the most accurate and up-to-date information..

About agoda.com Payment Method?

Agoda.com offers two main types of booking methods. The first is Agoda Special Rates - Pay online. If a room is available and you've submitted your credit card details and agreed to the booking conditions on the booking form, the reservation is then confirmed and a hotel voucher will be automatically sent to your e-mail address. The hotel voucher and credit card must be presented upon check-in at the hotel, together with a valid form of photo ID. The second type is Special Rates - Pay at the hotel. If you choose to stay at a hotel where an Agoda partner has provided the lowest rate, Agoda will confirm your reservation and issue a confirmation email. In such cases, Agoda will not charge your card. You will be required to pay the hotel directly upon check-out and the hotels own cancellation policy will apply. Agoda only accepts credit card (Visa, Master Card, AMEX, JCB and Carte Bleue) and PayPal for online payments. For in-person payments, you pay your host on arrival in their local currency (cash or card)..

Agoda FAQs

FAQ

How To Open A Agoda Account?

Here are the steps to open an account on Agoda.com:

  1. Visit the Agoda.com homepage.
  2. Click on "Create account" in the upper-right corner of the home page.
  3. A pop-up box will appear. Fill in your email, password, and your first and last name.
  4. To register your mobile number, click "Mobile".
  5. After entering your personal details, click "Create account" to complete the process.
  6. You'll receive a new account confirmation email within 10 minutes.

To add or edit your personal information inside your account:

  1. Click your account name in the upper-right corner of the home page.
  2. Then, click "Profile" from the drop-down menu.
  3. On the following page, click on the section you want to edit (on the left side of the page).
  4. Personal information you can add/edit: User details (Name, email, phone number and password), Social networks (Link your Facebook account to simplify log-in, if you’d like), Payment methods (Set a default credit card, if you’d like), Email subscriptions (Opt-in to newsletter or receive discounts, if you’d like).

Creating an account on Agoda.com gives you access to Agoda's best features, including Promo Codes, Agoda VIP, and AgodaCash (Agoda’s rewards program).

FAQ

Agoda Alternatives

Here are the top 10 alternatives to Agoda.com:

  1. Airbnb: A global network of accommodations offered by locals. It's more fun and very cheap, especially in big cities like New York, San Francisco, Paris, etc.
  2. LastMinute.com: An online travel retailer offering various airline tickets and last-minute booking savings. Its mobile app provides numerous deals for flights, hotels, and holiday packages.
  3. Booking.com: An online platform that offers quick bookings for over 225,000 worldwide accommodations, with features like sorting, filtering, and a 2-step booking process.
  4. Expedia: One of the world's leading full-service online travel brands helping travelers easily plan and book travel.
  5. Hotels.com: A leading online accommodation site with hundreds of thousands of properties in over 200 countries and territories.
  6. MakeMyTrip: An Indian online travel company that provides online travel services including flight tickets, domestic and international holiday packages, hotel reservations, and rail and bus tickets.
  7. Trivago: A global hotel search platform. It allows you to make informed decisions by personalizing your hotel search and providing access to a deep supply of hotel information and prices.
  8. Traveloka: A Southeast Asian online travel company that provides a wide range of travel needs in one platform, enabling customers to create moments together with their loved ones.
  9. Kayak: A travel search engine that searches hundreds of other travel sites at once to get you the information you need to make the right decisions.
  10. Priceline: An online travel agency for finding discount rates for travel-related purchases such as airline tickets and hotel stays.

These platforms offer a variety of services, including hotel bookings, flight reservations, and vacation packages. They all have user-friendly interfaces and provide a wide range of options to suit different travel needs and preferences. Remember to always compare prices and check for hidden fees when using these platforms.

FAQ

How do I book a hotel on Agoda?

To book a hotel on Agoda, simply enter your destination, travel dates, and number of guests on the homepage. The website will then display a list of available properties, and you can filter the results by price, star rating, and other criteria.
FAQ

Does Agoda have a mobile app?

Yes, Agoda has a mobile app for iOS and Android devices, which allows users to search and book travel accommodations on the go.
FAQ

Can I earn rewards points on Agoda bookings?

Yes, Agoda offers a rewards program called Agoda Rewards, which allows users to earn points on their bookings. Points can be redeemed for discounts on future bookings.
FAQ

What payment methods does Agoda accept?

Agoda accepts a variety of payment methods, including credit cards, PayPal, and Alipay.
FAQ

What is Agoda Cash?

Agoda Cash is the rewards program of Agoda.com. It's a points system within the Agoda marketplace and has no cash value. You earn Agoda Cash by booking AgodaCash eligible listings on Agoda.com. These listings can include various types of accommodations like hotels, guesthouses, villas, bed and breakfasts, resorts, hostels, homes/apartments, and other unique/alternative accommodation types. Not all Agoda listings are AgodaCash eligible. The ones that are eligible can be identified by the purple AgodaCash symbol and text. The AgodaCash earned from your booking will appear in your Agoda account within 7 days after checking out. You can apply your AgodaCash earnings against the balance of your next booking, after you've entered the card information on the payment page. Your AgodaCash balance is displayed in the upper-right corner of your account. For details on your AgodaCash balance, the redeemed amount, or expired amount, you can click "AgodaCash" from the account drop-down menu..

FAQ

How do I book a hotel on Agoda.com?

Here are the steps to book a hotel on Agoda.com:

  1. Create an account on Agoda.com.
  2. Search for your destination, dates, and budget.
  3. Use Agoda's search filters to narrow down the search results based on your criteria.
  4. Consider listings with recent positive reviews from satisfied guests.
  5. When you're ready to book, click on the "Book Now" button.
  6. Enter your payment information, like credit card details.
  7. Double-check the dates and number of guests before you finalize your Agoda reservation.

Remember, Agoda often offers coupons and promo codes that can save you even more money on your hotel booking. Happy travels!

FAQ

How do I join Agoda's membership program?

To join Agoda's membership program, you need to create an account on Agoda. You can do this by clicking on "Create account" in the upper-right corner of the home page. Fill in your email, password, and your first and last name in the pop-up box. If you want to register your mobile number, just click "Mobile". After entering your personal details, click "Create account" to complete the process.

Once you have created your account, you will automatically get Member status. As a new member, you are not eligible for any VIP discounts, but will have access to other benefits, like AgodaCash and Promo Codes.

Agoda accounts are divided into 4 tiers: Member, VIP Silver, VIP Gold, and VIP Platinum.

  • VIP Silver: After you've completed 2 bookings within 24 months, while maintaining a low cancellation rate, your account is upgraded to VIP Silver. VIP Silver status allows you to book VIP listings discounted up to 12%.
  • VIP Gold: After you've completed 5 bookings within 24 months, while maintaining a low cancellation rate, your account is upgraded to VIP Gold. VIP Gold status allows you to book VIP listings discounted up to 18%.
  • VIP Platinum: After you complete 10 bookings within 24 months, while maintaining a low cancellation rate, your account is upgraded to VIP Platinum. Platinum status allows you to book VIP listings discounted up to 25%.

Your current tier status is always shown under your account name in the upper-right corner of the home page. To use your VIP status to get discounts on bookings, spot the VIP badge in a listing's details section. After you've found a VIP eligible listing that fits your tastes, continue through the booking process. The VIP discount will automatically be applied at checkout.

FAQ

About agoda.com Popular Products and Services?

Agoda.com is an online travel platform offering a wide range of products and services. It partners with hotels, private homeowners, airlines, and other suppliers to provide affordable travel deals. The platform offers discounted rates at approximately 2.9 million hotels and private homes globally, ranging from budget options to five-star luxury stays. You can also book discounted flights, rental cars, and hotel and resort packages.

The types of accommodations are diverse, including everything from tents to treehouses to tropical villas in more than 200 countries and territories around the world. They list more than 1.5 million private homes, including city apartments, family homes, and pool villas.

Agoda.com also offers several promotional features to help you save on travel. These include Agoda Preferred, Agoda Special Offers, Agoda Cash, Agoda VIP program, Mix and Save, Monthly Stays, Day Use, Bundle & Save, GroupBuy sales, Travel guides, GoLocal, GoLocal Tonight, and Hygiene Plus. Each of these features provides unique benefits and savings to enhance your travel experience..

FAQ

What is Agoda Preferred?

Agoda Preferred is a program that highlights trusted and verified properties that have a long-standing relationship as an Agoda partner. These special properties often give Agoda exclusive lowest rates, and receive higher average reviews from travelers. As a customer, you can access exclusive deals at these properties and earn 2X AgodaCash for your stay, which can be used for instant discounts on your next trip. Properties that display a Preferred Partner Logo enjoy an average 10% booking increase..

FAQ

How do I become an Agoda VIP member?

To become an Agoda VIP member, you need to make bookings through Agoda and maintain a low cancellation rate. The VIP program is divided into four tiers: Member, Silver, Gold, and Platinum.

  • Member: You'll automatically get Member status when creating your Agoda account. As a new member, you are not eligible for any VIP discounts, but will have access to other benefits, like AgodaCash and Promo Codes.
  • Silver: After you've completed 2 bookings within 24 months, while maintaining a low cancellation rate, your account is upgraded to Silver. Silver status allows you to book VIP listings discounted up to 12%.
  • Gold: After you've completed 5 bookings within 24 months, while maintaining a low cancellation rate, your account is upgraded to Gold. Gold status allows you to book VIP listings discounted up to 18%.
  • Platinum: After you complete 10 bookings within 24 months, while maintaining a low cancellation rate, your account is upgraded to Platinum. Platinum status allows you to book VIP listings discounted up to 25%.

Your current tier status is always shown under your account name in the upper-right corner of the home page. To use your VIP status to get discounts on bookings, spot the VIP badge in a listing’s details section. The VIP discount will automatically be applied at checkout.

FAQ

agoda.com Return Policy?

Agoda.com is a platform that allows you to book various services, mainly accommodations. They do not have a shipping policy as they do not ship physical goods. However, they do have a Return Policy, which is essentially their Refund Policy.

Agoda bookings are categorized into two types: Free Cancellation Bookings and Non-Refundable Bookings. Free cancellation bookings can be canceled for a full refund, if cancellation occurs prior to the "cancel by" date. Non-refundable bookings are not refundable after the booking is made, regardless of date.

If you cancel a non-refundable booking, you'll pay a cancellation fee - usually worth at least the first night's stay, but can be more depending on the host's policy.

To cancel your reservation, sign into your Agoda account, click your account name in the upper-right corner of the home page, then click "My bookings". Under the Upcoming Bookings section, click on the booking you want to cancel, then scroll to its "Booking conditions". You'll see the "cancel by" date and your host's cancellation policy here.

Agoda will complete the refund process within 10 days from when the cancellation is initiated. It can take 30 days, or until the next billing cycle, for your bank to process your refund. If you spent AgodaCash on a cancelled refundable booking, it will be refunded..

FAQ

What is AgodaCash?

AgodaCash is the rewards program of Agoda.com. It's a points system that you accumulate when you make bookings on Agoda.com. These points have no cash value outside of Agoda and can't be exchanged for currency. You earn AgodaCash by booking AgodaCash eligible listings which include various types of accommodations like hotels, guesthouses, villas, resorts, and more. Not all listings on Agoda are AgodaCash eligible. The ones that are eligible are marked with a purple AgodaCash symbol. The AgodaCash earned from your booking will appear in your Agoda account within 7 days after checking out. You can use your AgodaCash earnings to get discounts on your future bookings. However, you can only use your AgodaCash for eligible bookings. The value of AgodaCash is determined by Agoda.com.

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